FAQ

Search FAQ

  • About CBD

    • What is CBD?

      Cannabidiol—CBD—is a cannabis compound that has significant medical benefits, but does not make people feel “stoned” and can actually counteract the psychoactivity of THC. The fact that CBD-rich cannabis is non-psychoactive or less psychoactive than THC-dominant strains makes it an appealing option for patients looking for relief from inflammation, pain, anxiety, psychosis, seizures, spasms, and other conditions without disconcerting feelings of lethargy or dysphoria.

      Scientific and clinical research—much of it sponsored by the US government—underscores CBD’s potential as a treatment for a wide range of conditions, including arthritis, diabetes, alcoholism, MS, chronic pain, schizophrenia, PTSD, depression, antibiotic-resistant infections, epilepsy, and other neurological disorders. CBD has demonstrable neuroprotective and neurogenic effects, and its anti-cancer properties are currently being investigated at several academic research centers in the United States and elsewhere. Further evidence suggests that CBD is safe even at high doses.

      Credits:

      https://www.projectcbd.org/about/what-cbd
    • Does CBD get you "high"?

      One of the most crucially important qualities of CBD is its lack of psycho-activity. In layperson’s terms, this means that cannabidiol won’t get you high. Unlike THC, the cannabinoid with the legendary power of producing euphoric sensations, CBD is inert. So when taken on its own, users experience none of the sensations of being stoned. And this is the single most important property of the cannabinoid from the medical—and legal—perspective.

      Credits:

      https://hightimes.com/health/cannabidiol-cbd/
    • Is CBD legal?

      All products on this website are derived from industrial hemp products, and are considered legal in all 50 states. However, you should check your local state/county/city laws prior to purchasing or reselling these products. TotallyCBD.net is not responsible for confiscation, prosecution, or legal fees resulting from purchasing our reselling our products. Purchase with caution, and make sure to follow all local laws!

      Because CBD doesn’t get you high, products that contain only this cannabinoid can skirt the legal ban on marijuana.

      Technically speaking, its THC—the cannabinoid that gets you high—which is illicit. When you take a drug test, the aim is to detect THC in your body, not “cannabis.” If you possessed weed without any THC in it, technically you wouldn’t be in violation of the law. Because “weed” without THC has a different name: hemp. And the rules governing hemp are quite different from the restrictions placed on cannabis.

      In fact, every state that has yet to legalize marijuana for medical use has some kind of law allowing people to obtain and use CBD-only (or low-THC) products for medical or therapeutic purposes. And in most cases, that means obtaining CBD from hemp, rather than cannabis flowers.

      Credits:

      https://hightimes.com/health/cannabidiol-cbd/
    • Does the CBD in these products come from marijuana or hemp?

      All products on this site use CBD derived from hemp plants. This means they contain no THC and are legal in all 50 states.
    • Do these products contain THC?

      All products on this website are derived from hemp and contain no THC, or minute undetectable amounts. Use with caution if planning on taking a drug test or have any sensitivity to THC, just to be safe.
    • What can CBD be used for?

      NOTE: THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

      CBD Can Stop Epileptic Seizures

      One of the most important CBD studies ever published was a path-breaking study into the efficacy of using CBD as a treatment for epilepsy. In 2012, researchers with the British Epilepsy Association published a paper called “Cannabidiol exerts anticonvulsant effects in animal models of temporal lobe and partial seizures.” Their conclusion? “The evidence strongly supports CBD as a therapeutic candidate for a diverse range of human epilepsies.”

      CBD Can Treat Serious Neurological Diseases Like Alzheimer’s, Multiple Sclerosis, and Parkinson’s

      Researchers are still trying to figure out the exact mechanisms behind neurodegenerative diseases like Alzheimer’s. We know it has to do with a protein pathway, and that’s exactly the pathway this 2006 study investigates. Taking a look down to the molecular level, researchers discovered that CBD can actually protect nerve cells from degenerative diseases. Scientists call this CBD’s “neuroprotective effect,” and it’s one of the most promising aspects of the cannabinoid.

      CBD Can Relieve Pain

      Medical cannabis is quickly becoming the go-to alternative to dangerous and addictive prescription painkillers, like the opioids that are causing an epidemic of overdose deaths in the United States. A lot of weed’s pain-killing power stems from its psychoactive cannabinoid, THC. But cannabidiol is also a potent pain reliever. 2015 saw the most important study to uncover the pain-relieving effects of CBD. In that study, researchers compared cannabidiol to morphine. To their surprise, CBD worked well in combination with morphine and counteracted the latter’s risky side effects. This means cannabidiol can help treat acute pain conditions, along with more long-term benefits.

      CBD Can Fight Cancer

      It sounds too good to be true. But indeed, pre-clinical trials have shown that cannabidiol has a powerful anti-tumor effect. The most important study to reveal these powerful tumor-inhibiting effects came out in 2015. In fact, this study looked at a range of non-psychoactive cannabinoids, including, of course, cannabidiol. In a landmark for medical cannabis research, this study concluded that “CBD slows the progression of many types of cancer, including breast, lung, prostate and colon cancer.” How that works is pretty incredible. Cannabidiol actually makes it harder for cancer cells to grow. In some cases, this causes an increase in cancer cell death. No wonder stories abound about “miracle” CBD cures that shrink tumors.

      CBD Can Reduce Inflammation

      Cannabis is widely-valued as a treatment for inflammation. Credit goes to both THC and CBD in that regard, but cannabidiol has some special anti-inflammatory properties of its own. Specifically, cannabidiol binds with the endocannabinoid system to produce a response that reduces nerve inflammation. This is another of its “neuroprotective” qualities and a major reason why CBD is such an effective treatment for neurological diseases.

      CBD Can Treat Mood Disorders

      Post Traumatic Stress Disorder (PTSD) affects nearly 8 percent of all American’s during their lifetime. Women are twice as likely as men to suffer from it. Finding an affordable, safe, and reliable treatment for PTSD would profoundly impact the lives of millions of Americans every year. To that end, a pathbreaking 2013 study found that cannabidiol improved people’s abilities to forget their traumatic memories. These findings are incredibly important and could be relevant for figuring out how cannabidiol can treat other anxiety and stress disorders.

      Credits:

      https://hightimes.com/health/cannabidiol-cbd/

      NOTE: THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.
    • Can you overdose on CBD?

      Yes, but not in the traditional sense where harm is caused. Some users have taken as much as 800mg of CBD at one time and not experienced any adverse effects other than becoming very sleepy.

      There are studies you can find easily on search engines where as much as 1500mg was studied on humans with essentially the same results. CBD is considered to be a non-toxic substance by any bio/pharma definition.
    • What age do you need to be to take CBD?

      The products on this website are intended for adult use ONLY. Do not give or sell CBD products to minors. Keep away from all children and pets.
  • Shipping

    • Where do you ship?

      We ship to all 50 states in the USA. We do not ship internationally.
    • What is the shipping charge?

      We charge a flat rate of $6.99 for all orders under $50.00. Orders over $50.00 are shipped FREE!
    • What shipping carriers do you use?

      Most of our packages with free shipping (over $50). are shipped via USPS Priority or First Class with tracking #s. We may ship packages with FedEx if it is a more inexpensive option.
    • Do you ship outside of the USA?

      We currently do not ship products outside of the USA.
    • How fast will I get my order?

      We ship all orders within 24 business hours after age-verification. Orders to the west coast arrive within 1-2 business days. Orders to the central USA arrive within 2-3 business days. Orders to the east coast arrive within 2-4 business days.
    • Do you offer customer pickup?

      Yes we do! If you're in the San Francisco Bay Area, you can choose Customer Pickup at checkout and pickup your order during business hours (Monday through Friday, 9:00am - 5:00pm).
  • Website

    • I forgot my password. How can I reset it?

      You can reset your password by clicking HERE
    • Is your website secure? Is my information safe?

      We have a secure SSL certificate for our website. All payments are secure and encrypted.
  • Returns

    • Do you accept returns?

      We do not accept returns on edible products. Defective cartridges or devices may be shipped back to us and replaced at the purchaser's expense.
    • I don't like the flavor I ordered. Can I get a refund or exchange it?

      Unfortunately, taste is subjective. We cannot promise that every flavored product is for you. We cannot offer refunds or returns on any edible products unless they are defective.
    • My product was stolen or lost in the mail. Do you offer refunds?

      Once our products have left our possession, we are not responsible for stolen or lost items. Please ship your products to a safe and secure location, and follow your tracking progress via your automated tracking # sent to you via email. Products can be tracked via the USPS website at www.usps.com. Contact the USPS for lost or stolen items. If you believe your product was lost due to our negligence, contact us at info@totallycbd.net
  • Wholesale

    • Do you wholesale these products?

      Yes! For wholesale inquiries, fill out our wholesale inquiry form located at the top right of this page.
    • What is your wholesale pricing?

      Fill out the wholesale inquiry form at the top of the page. We'll set you up an account. All pricing is available on the wholesale page.
    • What is your turnaround time for wholesale orders?

      Customer service is our #1 priority. All wholesale orders are shipped within 1-2 business days. If there will be any delay in your order, we will contact you via email or phone.
    • What is your MOQ (Minimum Order Quantity)?

      We have no MOQ for wholesale orders. Order any number of wholesale products at any time.
  • Payment

  • Consumer

    • What payment methods do you currently accept (consumer sales)?

      We now accept all major credit cards (Mastercard / VISA / Discover / American Express)! We also accept cryptocurrency payments (Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Monero, Dash, etc) for consumer sales.
    • How do I pay with cryptocurrency?

      1. Add items to your cart.
      2. Proceed to checkout, filling out your billing and shipping information.
      3. Agree to our terms of service, and click the "PLACE ORDER" button.
      4. You will be redirected to CoinPayments.
      5. Enter your buyer/shipping information, or login to CoinPayments to save time in the future.
      6. Select your desired cryptocurrency coin to pay in the "CHOOSE YOUR COIN" section.
      7. Click "CHECKOUT" to proceed.
      8. A wallet address will be displayed, and a QR code to pay with your favorite cryptocurrency application.
      9. You will have 2 hours to complete crypto payment (including confirmations).
      10. Once your wallet transfer is complete, your order will be marked as invoiced and prepared for shipment.

      If you have any questions about cryptocurrency payments that aren't answered here, email us at info@totallycbd.net.
  • Wholesale

    • What payment methods do you currently accept (wholesale sales)?

      For wholesale accounts, we currently accept:

      1. Credit Cards
      2. Cash On Delivery (local delivery sales)
      3. Check/Money Order
      4. Bank Deposit/Transfer
      5. Cryptocurrency payments (Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Dash, etc)
    • How do I pay with a check or money order (wholesale sales)?

      Proceed to checkout and choose "Check / Money Order". Our website will display our business name and address. Mail a check to our address for the amount of your order. Your order will be processed as soon as your check clears (within 24-48 hours of receipt).
    • How do I pay with a bank deposit / transfer (wholesale sales)?

      Proceed to checkout and choose "Bank Transfer/Deposit Payment". Our website will display our current bank account information. Deposit or transfer the total amount of your order to our bank. Your order will be processed as soon as your payment clears (within 24-48 hours of receipt).
    • How do I pay with cash on delivery (wholesale sales)?

      We only accept cash payments via our sales reps and for our local stores, through delivery or warehouse pickup. All cash on delivery orders must be from approved accounts prior to ordering.
    • How do I pay with cryptocurrency?

      1. Add items to your cart.
      2. Proceed to checkout, filling out your billing and shipping information.
      3. Agree to our terms of service, and click the "PLACE ORDER" button.
      4. You will be redirected to CoinPayments.
      5. Enter your buyer/shipping information, or login to CoinPayments to save time in the future.
      6. Select your desired cryptocurrency coin to pay in the "CHOOSE YOUR COIN" section.
      7. Click "CHECKOUT" to proceed.
      8. A wallet address will be displayed, and a QR code to pay with your favorite cryptocurrency application.
      9. You will have 2 hours to complete crypto payment (including confirmations).
      10. Once your wallet transfer is complete, your order will be marked as invoiced and prepared for shipment.

      If you have any questions about cryptocurrency payments that aren't answered here, email us at info@totallycbd.net.
  • Age Verification

    • How does age-verification work?

      We age-verify ALL orders on our website prior to purchasing your order. We use AgeChecker.net, our 3rd-party age-verification service. All customers must be verified to be 18+ prior to shipping orders. If you cannot be age verified automatically via AgeChecker, you will be required to send a copy of an ID. IDs photos are used ONLY to verify your ID and are deleted from the system after verified. You will only be required to send an ID once. TotallyCBD.net does not share or sell any personal information from ID transmissions. All orders that cannot be age-verified will be cancelled and refunded.
    • How can I ensure that I will be age-verified?

      To ensure age-verification, make sure you enter your FULL LEGAL NAME and home address at checkout.
  • Terms & Conditions

    • What are your terms & conditions for ordering on this site?

      By purchasing products from this website, you assume full responsibility for the use and supervision of these products. These products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. You MUST be over the age of 18 to purchase. Electronic devices and CBD products are not approved by the FDA. All vapeable products on this website are not intended for smoking cessation. Long term affects of these products are unknown. Do not use this product if you are allergic or sensitive to any of the ingredients.

      All product sales are final. We do not accept returns under any conditions. For questions or inquiries about your purchase, please email info@totallycbd.net.

      Age Verification - In an effort to comply with new federal regulations and state-specific minimum age requirements, we have implemented a third-party age verification system. At this time, verification is only required once per customer. Third-party (automated) age verification is performed by Veratad Technologies, LLC. Neither TotallyCBD.net nor Veratad Technologies, LLC will store, share, or sell information collected for age verification purposes.

      KEEP ALL PRODUCTS OUT OF THE REACH OF CHILDREN AND PETS!

      WARNINGS:

      E-CIG / VAPING DEVICES: Read all manuals and instructions before using any devices purchased from TotallyCBD.net. TotallyCBD.net is not responsible for any damage caused by electronic devices purchased on this website. Use with caution and at your own risk!

      BATTERIES: There is an inherent risk with the use of any and all rechargeable batteries in any circumstance. TotallyCBD.net will not be held responsible or liable for any injury, damage, or defect, permanent or temporary that may be caused by the improper use or handling of a battery. By purchasing battery devices you acknowledge these risks and attest that you have sufficient understanding of the batteries you are purchasing to use and care for them properly.