FAQ

Search FAQ

  • Age Verification

    • How does age-verification work?

      We age-verify ALL orders on our website prior to purchasing your order. We use AgeChecker.net, our 3rd-party age-verification service. All customers must be verified to be 18+ prior to shipping orders. If you cannot be age verified automatically via AgeChecker, you will be required to send a copy of an ID. IDs photos are used ONLY to verify your ID and are deleted from the system after verified. You will only be required to send an ID once. TotallyCBD.net does not share or sell any personal information from ID transmissions. All orders that cannot be age-verified will be cancelled and refunded.
    • How can I ensure that I will be age-verified?

      To ensure age-verification, make sure you enter your FULL LEGAL NAME and home address at checkout.