FAQ

Search FAQ

  • Payment

  • Consumer

    • What payment methods do you currently accept (consumer sales)?

      We now accept all major credit cards (Mastercard / VISA / Discover / American Express)! We also accept cryptocurrency payments (Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Monero, Dash, etc) for consumer sales.
    • How do I pay with cryptocurrency?

      1. Add items to your cart.
      2. Proceed to checkout, filling out your billing and shipping information.
      3. Agree to our terms of service, and click the "PLACE ORDER" button.
      4. You will be redirected to CoinPayments.
      5. Enter your buyer/shipping information, or login to CoinPayments to save time in the future.
      6. Select your desired cryptocurrency coin to pay in the "CHOOSE YOUR COIN" section.
      7. Click "CHECKOUT" to proceed.
      8. A wallet address will be displayed, and a QR code to pay with your favorite cryptocurrency application.
      9. You will have 2 hours to complete crypto payment (including confirmations).
      10. Once your wallet transfer is complete, your order will be marked as invoiced and prepared for shipment.

      If you have any questions about cryptocurrency payments that aren't answered here, email us at info@totallycbd.net.
  • Wholesale

    • What payment methods do you currently accept (wholesale sales)?

      For wholesale accounts, we currently accept:

      1. Credit Cards
      2. Cash On Delivery (local delivery sales)
      3. Check/Money Order
      4. Bank Deposit/Transfer
      5. Cryptocurrency payments (Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Dash, etc)
    • How do I pay with a check or money order (wholesale sales)?

      Proceed to checkout and choose "Check / Money Order". Our website will display our business name and address. Mail a check to our address for the amount of your order. Your order will be processed as soon as your check clears (within 24-48 hours of receipt).
    • How do I pay with a bank deposit / transfer (wholesale sales)?

      Proceed to checkout and choose "Bank Transfer/Deposit Payment". Our website will display our current bank account information. Deposit or transfer the total amount of your order to our bank. Your order will be processed as soon as your payment clears (within 24-48 hours of receipt).
    • How do I pay with cash on delivery (wholesale sales)?

      We only accept cash payments via our sales reps and for our local stores, through delivery or warehouse pickup. All cash on delivery orders must be from approved accounts prior to ordering.
    • How do I pay with cryptocurrency?

      1. Add items to your cart.
      2. Proceed to checkout, filling out your billing and shipping information.
      3. Agree to our terms of service, and click the "PLACE ORDER" button.
      4. You will be redirected to CoinPayments.
      5. Enter your buyer/shipping information, or login to CoinPayments to save time in the future.
      6. Select your desired cryptocurrency coin to pay in the "CHOOSE YOUR COIN" section.
      7. Click "CHECKOUT" to proceed.
      8. A wallet address will be displayed, and a QR code to pay with your favorite cryptocurrency application.
      9. You will have 2 hours to complete crypto payment (including confirmations).
      10. Once your wallet transfer is complete, your order will be marked as invoiced and prepared for shipment.

      If you have any questions about cryptocurrency payments that aren't answered here, email us at info@totallycbd.net.